Delivery terms with BOX NOW

DELIVERY TIME 

BOX NOW locker

Delivery within Plovdiv takes place on the same day for orders placed before 15:30 from Monday to Friday.

Delivery outside Plovdiv takes place the next day (including Saturday, excluding Sunday). 

PRICES

BOX NOW

The period of free delivery provided by BOX NOW ends on 31.12. (Sunday). From 01.01.2024, the following terms apply:

• For delivery from an address to an APM selected by the recipient:

  Shipment price category	Price excluding VAT
  0-3 kg	BGN 3.33
  3-6 kg	BGN 4.75
  6-10 kg	BGN 5.92
  10-20 kg	BGN 10.58

  
  

  
  

• For returns by the recipient to urbanbotaniks.com:

  Shipment price category	Price excluding VAT
  0-3 kg	BGN 3.33
  3-6 kg	BGN 4.75
  6-10 kg	BGN 5.92
  10-20 kg	BGN 10.58

  
  

• Return of undelivered shipments (refused or unclaimed) - free of charge

• Same-day delivery of shipments to Sofia, Plovdiv, and Varna - free of charge

PAYMENT

IMPORTANT! Orders delivered to a BOX NOW locker do not offer a cash-on-delivery option with cash payment. Cash on delivery must be paid by bank card via a link that you will receive by email/SMS once the parcel has been dispatched.

For additional terms concerning the services, click LP-TEXT.pdf!